We’re busy motherpuppers during business hours (supervising, bathing and playing with our furry friends). Our dogs are our priority so we're not always able to respond to enquiries immediately, or answer calls. The best way to contact us is via SMS or email. We will do our best to reply as soon as we can so please be patient. NOTE: If you have contacted us and not had a response, we apologise! We're a small team and we receive a lot of enquiries daily via email, SMS, our website and social media. Sometimes, unintentionally, we can miss an enquiry. Please feel free to reach out again via SMS.

We’re busy motherpuppers during business hours (supervising, bathing and playing with our furry friends). Our dogs are our priority so we're not always able to respond to enquiries immediately, or answer calls. The best way to contact us is via SMS or email. We will do our best to reply as soon as we can so please be patient. NOTE: If you have contacted us and not had a response, we apologise! We're a small team and we receive a lot of enquiries daily via email, SMS, our website and social media. Sometimes, unintentionally, we can miss an enquiry. Please feel free to reach out again via SMS.

Thank you for your submission! We currently have a waitlist, especially for large dogs. If you have completed the brief self-assessment form , your dog will automatically be added to the waitlist. If your dog is suited to daycare, we will contact you when a suitable vacancy becomes available. Please be patient. Note - Preference is given to dogs seeking a regular (weekly or fortnightly) position. Please feel free to reach out to us again via SMS: 0435 040 042.

Thank you for your submission! We currently have a waitlist, especially for large dogs. If you have completed the brief self-assessment form , your dog will automatically be added to the waitlist. If your dog is suited to daycare, we will contact you when a suitable vacancy becomes available. Please be patient. Note - Preference is given to dogs seeking a regular (weekly or fortnightly) position. Please feel free to reach out to us again via SMS: 0435 040 042.

For those working pawrents, your dog could be spending 8-10 hours alone every day. That much time alone can get pretty boring. It’s easy to understand why your dog acts out. While it’s true that some dogs will sleep all day if left alone, this type of sedentary lifestyle isn’t healthy long-term. The lack of mental and physical activity can lead to weight gain, mobility issues and destructive boredom behaviours. To prevent this, you need to find ways to provide regular activities for your dog, even when you're away. Dog daycare is a great option to keep your pet busy and prevent undesired behaviours resulting from boredom or loneliness. Plus they get to play all day with doggy friends - what's not to love?

For those working pawrents, your dog could be spending 8-10 hours alone every day. That much time alone can get pretty boring. It’s easy to understand why your dog acts out. While it’s true that some dogs will sleep all day if left alone, this type of sedentary lifestyle isn’t healthy long-term. The lack of mental and physical activity can lead to weight gain, mobility issues and destructive boredom behaviours. To prevent this, you need to find ways to provide regular activities for your dog, even when you're away. Dog daycare is a great option to keep your pet busy and prevent undesired behaviours resulting from boredom or loneliness. Plus they get to play all day with doggy friends - what's not to love?

Yes, all dogs over 12 months must be desexed. The health and safety of of our doggo's is number one priority. We require dogs to be desexed to reduce risk. Detectable hormones released by an intact dog can trigger other dogs to become more aggressive. Additionally, we must consider reproductive concerns for dogs in open play. We cannot accepts female dogs who have come on heat.

Yes, all dogs over 12 months must be desexed. The health and safety of of our doggo's is number one priority. We require dogs to be desexed to reduce risk. Detectable hormones released by an intact dog can trigger other dogs to become more aggressive. Additionally, we must consider reproductive concerns for dogs in open play. We cannot accepts female dogs who have come on heat.

All dogs must have a valid C5 vaccination certificate to attend daycare. Puppies are welcome from 12 weeks with all three vaccinations. We require all dogs to be up to date with required vaccines at all times.

All dogs must have a valid C5 vaccination certificate to attend daycare. Puppies are welcome from 12 weeks with all three vaccinations. We require all dogs to be up to date with required vaccines at all times.

You'll find us at Unit 2 / 182 Parry Street, Newcastle. We're located near the end of Parry Street, to the west of Stewart Avenue (where King Street turns into Parry Street). We’re situated opposite Hamilton TAFE. Turn left into the carpark just before Plush Sofas. We have three dedicated 'express' carparks at our doorstep (10 minute limit applies). Pickup and drop-off is easy! The carpark is drive-through. Enter via Parry Street, then drive out onto Wood Street. Street parking is also available nearby on Denison, Parry and Wood Streets.

You'll find us at Unit 2 / 182 Parry Street, Newcastle. We're located near the end of Parry Street, to the west of Stewart Avenue (where King Street turns into Parry Street). We’re situated opposite Hamilton TAFE. Turn left into the carpark just before Plush Sofas. We have three dedicated 'express' carparks at our doorstep (10 minute limit applies). Pickup and drop-off is easy! The carpark is drive-through. Enter via Parry Street, then drive out onto Wood Street. Street parking is also available nearby on Denison, Parry and Wood Streets.

To make a New Grooming appointment: Call or SMS us: 0435 040 042 Email us: play@urbandoggo.com.au BOOK ONLINE If you're a NEW customer, to request a Daycare Booking: Complete our quick screening quiz to check if your doggo is suited to suited to become part of the Urban Doggo daycare family. If your dog meets our daycare expectations, you'll be contacted via email with the next steps. If you're an existing Daycare and/or Grooming customer, you can re-book via: SMS: 0435 040 042 BOOK ONLINE Download our app on Google Play or the Apple Store (enter code: 784099).

To make a New Grooming appointment: Call or SMS us: 0435 040 042 Email us: play@urbandoggo.com.au BOOK ONLINE If you're a NEW customer, to request a Daycare Booking: Complete our quick screening quiz to check if your doggo is suited to suited to become part of the Urban Doggo daycare family. If your dog meets our daycare expectations, you'll be contacted via email with the next steps. If you're an existing Daycare and/or Grooming customer, you can re-book via: SMS: 0435 040 042 BOOK ONLINE Download our app on Google Play or the Apple Store (enter code: 784099).

Drop off is from 7.30am - 9.30am. Pick-up is between 3pm - 5.45pm*. Bookings are essential. We recommend that customers to text when you're on your way to drop-off or pick-up your doggo, to allow us time to have your doggo ready for you. AT PICK-UP: *Please call if you are going to be late. A fee will be charged for pick-ups after 6pm. At 6:30 pm, your dog will be boarded overnight with staff and an additional boarding fee will be charged.​

Drop off is from 7.30am - 9.30am. Pick-up is between 3pm - 5.45pm*. Bookings are essential. We recommend that customers to text when you're on your way to drop-off or pick-up your doggo, to allow us time to have your doggo ready for you. AT PICK-UP: *Please call if you are going to be late. A fee will be charged for pick-ups after 6pm. At 6:30 pm, your dog will be boarded overnight with staff and an additional boarding fee will be charged.​

We require that all dogs arrive on a leash or slip lead with a collar/harness (in the parking lot and foyer). If your dog has any food allergies (or preference) we recommend you bring their own treats. ​ Otherwise - we ask that all belongings of the dog are left at home. Not only is this due to hygienic purposes, but also to maintain equality with all dogs within our centre and to prevent any risks of a dog being protective of his/her belongings.

We require that all dogs arrive on a leash or slip lead with a collar/harness (in the parking lot and foyer). If your dog has any food allergies (or preference) we recommend you bring their own treats. ​ Otherwise - we ask that all belongings of the dog are left at home. Not only is this due to hygienic purposes, but also to maintain equality with all dogs within our centre and to prevent any risks of a dog being protective of his/her belongings.

You are welcome to watch the dogs through our viewing window at drop-off and pick-up time. For safety reasons (yours, your dog and other dogs), we don’t allow customers to enter the play areas or interact with the dogs inside. You can also keep up-to-date with your dog's day via Instagram.

You are welcome to watch the dogs through our viewing window at drop-off and pick-up time. For safety reasons (yours, your dog and other dogs), we don’t allow customers to enter the play areas or interact with the dogs inside. You can also keep up-to-date with your dog's day via Instagram.

At this stage, we prefer to receive payment via card over the counter or over the phone. You can also pay via bank transfer.

At this stage, we prefer to receive payment via card over the counter or over the phone. You can also pay via bank transfer.

No. We offer casual rates in addition to regular visit rates and our visit passes. Our memberships are optional, and are the cheapest option if you intend to bring your dog on a weekly basis. Please note - we do have a minimum attendance requirement of two days per month.

No. We offer casual rates in addition to regular visit rates and our visit passes. Our memberships are optional, and are the cheapest option if you intend to bring your dog on a weekly basis. Please note - we do have a minimum attendance requirement of two days per month.

Visit passes are suitable for those who prefer to buy visits up front and in bulk. A session is deducted from the pass every time your dog visits, until the pass runs out. We offer 5 and 10 visit passes, and they are valid for 6 months.

Visit passes are suitable for those who prefer to buy visits up front and in bulk. A session is deducted from the pass every time your dog visits, until the pass runs out. We offer 5 and 10 visit passes, and they are valid for 6 months.

Not every dog is suitable for daycare, hence your dog is required to attend a trial day/s on a probationary basis before we accept them into our daycare. Trial days allow us to assess and monitor your dog's temperament and behaviour, and ensure your dog is comfortable in the environment and suited to group play in a daycare setting. Note - This is imPAWtant! For your dog's first day - his trial day - we recommend you select a day whereby yourself or someone else is available to drop your dog off early (between 7.30am - 8am) and pick your dog up early. We want to ensure we provide a positive, safe and fun socialisation opportunity for your doggo, and our team may decide that your pup will have the most success if their first visit is a shorter day, or sometimes even a half day (which they will communicate with you). After a big day of new sights, smells and plays, they will be pooped and ready for dinner and a sleep! If we believe your dog is suited to the daycare environment, you are most welcome to join our pack! Otherwise, no stress - there are alternative pet services we can recommend.

Not every dog is suitable for daycare, hence your dog is required to attend a trial day/s on a probationary basis before we accept them into our daycare. Trial days allow us to assess and monitor your dog's temperament and behaviour, and ensure your dog is comfortable in the environment and suited to group play in a daycare setting. Note - This is imPAWtant! For your dog's first day - his trial day - we recommend you select a day whereby yourself or someone else is available to drop your dog off early (between 7.30am - 8am) and pick your dog up early. We want to ensure we provide a positive, safe and fun socialisation opportunity for your doggo, and our team may decide that your pup will have the most success if their first visit is a shorter day, or sometimes even a half day (which they will communicate with you). After a big day of new sights, smells and plays, they will be pooped and ready for dinner and a sleep! If we believe your dog is suited to the daycare environment, you are most welcome to join our pack! Otherwise, no stress - there are alternative pet services we can recommend.

It is best to wait until your puppy is around 16 weeks of age before they start daycare. It’s also important to ensure that he/she has fully settled into your home and their daily routine before exposing them to further changes (ideally at least 1 month at home from the day you pick up your puppy).

It is best to wait until your puppy is around 16 weeks of age before they start daycare. It’s also important to ensure that he/she has fully settled into your home and their daily routine before exposing them to further changes (ideally at least 1 month at home from the day you pick up your puppy).

We will let you know if we see that your dog is not enjoying themselves at daycare - but your dog will also let you know! Dogs should come home tired from daycare – but a happy tired, because they’ve had fun! Your dog should enter daycare happy and eager to be there. If they are hesitant to come in this can be a sign that they are coming too often, or that daycare isn’t right for them. Daycare is not for every dog. Please note - we DO NOT recommend sending your dog to daycare 5 days per week. It can be too much activity, both mental and physical for your dog. We recommend a maximum of 3 days at daycare per week. If you work long hours we suggest organising a dog walker or other alternative activities on the other days. We can recommend trusted, local services.

We will let you know if we see that your dog is not enjoying themselves at daycare - but your dog will also let you know! Dogs should come home tired from daycare – but a happy tired, because they’ve had fun! Your dog should enter daycare happy and eager to be there. If they are hesitant to come in this can be a sign that they are coming too often, or that daycare isn’t right for them. Daycare is not for every dog. Please note - we DO NOT recommend sending your dog to daycare 5 days per week. It can be too much activity, both mental and physical for your dog. We recommend a maximum of 3 days at daycare per week. If you work long hours we suggest organising a dog walker or other alternative activities on the other days. We can recommend trusted, local services.

Some dogs do not enjoy, or are not suited, to daycare. Some dogs may start out great at daycare but outgrow it, and no longer enjoy it, as his tolerances change with age. If this is the case, we may recommend a dog trainer to help address the behavioural issues, which once rectified, may allow re-enrolment in daycare. You also can invest in dog walking or dog sitting services from qualified carers. A trainer can also provide further ideas to help your dog’s environmental enrichment. We encourage our clients to balance daycare with a variety of enriching activities for your dog, such as walking, sniffing, car rides and socialising with friends (human and dog!).

Some dogs do not enjoy, or are not suited, to daycare. Some dogs may start out great at daycare but outgrow it, and no longer enjoy it, as his tolerances change with age. If this is the case, we may recommend a dog trainer to help address the behavioural issues, which once rectified, may allow re-enrolment in daycare. You also can invest in dog walking or dog sitting services from qualified carers. A trainer can also provide further ideas to help your dog’s environmental enrichment. We encourage our clients to balance daycare with a variety of enriching activities for your dog, such as walking, sniffing, car rides and socialising with friends (human and dog!).

Yes! We provide updates throughout the day via our social media pages through our posts and our stories. Visit our instagram and facebook page to keep abreast of the Urban Doggo fun. Be sure to also join our Urban Doggo fam Facebook group - a dedicated group for our pawrents. We understand that leaving your doggo for their first day of 'school' can make you feel anxious. On your doggo's first day, we try to ease this for you by providing you with an update on how your dog is going.

Yes! We provide updates throughout the day via our social media pages through our posts and our stories. Visit our instagram and facebook page to keep abreast of the Urban Doggo fun. Be sure to also join our Urban Doggo fam Facebook group - a dedicated group for our pawrents. We understand that leaving your doggo for their first day of 'school' can make you feel anxious. On your doggo's first day, we try to ease this for you by providing you with an update on how your dog is going.

As a boutique service, we keep our daycare numbers low. Our days - and our play groups - are divided according to energy, temperament and play styles, ensuring that each dog plays with suitable playmates. All dogs are unique and have different needs. We don’t always separate based on size (there are no divisions between sizes out in the real world), so there may be various sized dogs in the same area. If we have dogs who enjoy playing together in a boisterous manner, we separate these dogs into their own space which ensures all daycare attendees have the opportunity to have fun and play safely. We will usually advise which days are best suited to your dog. Once your dog has attended a trial day/s, we'll recommend the most suitable day/s for them to attend.

As a boutique service, we keep our daycare numbers low. Our days - and our play groups - are divided according to energy, temperament and play styles, ensuring that each dog plays with suitable playmates. All dogs are unique and have different needs. We don’t always separate based on size (there are no divisions between sizes out in the real world), so there may be various sized dogs in the same area. If we have dogs who enjoy playing together in a boisterous manner, we separate these dogs into their own space which ensures all daycare attendees have the opportunity to have fun and play safely. We will usually advise which days are best suited to your dog. Once your dog has attended a trial day/s, we'll recommend the most suitable day/s for them to attend.

Due to the energetic nature of their play and activities, we do not provide full meals unless requested, but instead have 'treat time' and snuffle / hunt activities throughout the day, and encourage and reward good behaviour with small amounts of healthy treats (depending on the attending dogs and any dietary limitations). Any dogs identified as food aggressive will be removed from the area prior to these activities and provided with alternative enrichment play. If your dog requires a meal during the day, please bring their pre-packed food as a single meal/serving in a plastic container with a lid, labelled with your dog's name (no glass please) and let a member of staff know when you arrive. Please let us know if your dog has any dietary requirements or if you prefer that they do not receive any treats. We also recommend that dogs eat breakfast no later than 45 minutes prior to car travel and ensure they are calm when served dinner after daycare to ensure good digestion.

Due to the energetic nature of their play and activities, we do not provide full meals unless requested, but instead have 'treat time' and snuffle / hunt activities throughout the day, and encourage and reward good behaviour with small amounts of healthy treats (depending on the attending dogs and any dietary limitations). Any dogs identified as food aggressive will be removed from the area prior to these activities and provided with alternative enrichment play. If your dog requires a meal during the day, please bring their pre-packed food as a single meal/serving in a plastic container with a lid, labelled with your dog's name (no glass please) and let a member of staff know when you arrive. Please let us know if your dog has any dietary requirements or if you prefer that they do not receive any treats. We also recommend that dogs eat breakfast no later than 45 minutes prior to car travel and ensure they are calm when served dinner after daycare to ensure good digestion.

At Urban Doggo, we work hard to create a safe, harmonious environment for dogs. Not every dog will get along all the time. Just like humans - dogs have moods (yes, even dogs can feel meh!), which can be influenced by factors such as weather, lack of sleep or sickness among others. Although every dog is assessed before being accepted for daycare to minimise risk, occasional squabbles, disagreements or altercations can occur – similar to a child’s daycare. Our team is trained to understand dog body language and recognise these situations . If we see that a dog is becoming agitated, aggressive or dominating, we will intercede before it escalates. This may result in removing a dog(s) from the play area.

At Urban Doggo, we work hard to create a safe, harmonious environment for dogs. Not every dog will get along all the time. Just like humans - dogs have moods (yes, even dogs can feel meh!), which can be influenced by factors such as weather, lack of sleep or sickness among others. Although every dog is assessed before being accepted for daycare to minimise risk, occasional squabbles, disagreements or altercations can occur – similar to a child’s daycare. Our team is trained to understand dog body language and recognise these situations . If we see that a dog is becoming agitated, aggressive or dominating, we will intercede before it escalates. This may result in removing a dog(s) from the play area.

We offer limited overnight sitting ONLY to existing customers and regular daycare doggo's who've passed our assessment. Bookings in advance recommended!​ Overnight sitting is offered at an additional cost per night. Your dog will stay overnight with one of our crew members, in their home. We also have a handful of trusted local pet sitters we can recommend who offer overnight dog sitting, house/pet sitting and pet visiting services.

We offer limited overnight sitting ONLY to existing customers and regular daycare doggo's who've passed our assessment. Bookings in advance recommended!​ Overnight sitting is offered at an additional cost per night. Your dog will stay overnight with one of our crew members, in their home. We also have a handful of trusted local pet sitters we can recommend who offer overnight dog sitting, house/pet sitting and pet visiting services.

We have a sunny outdoor play area, which our doggy guests can access all day.

We have a sunny outdoor play area, which our doggy guests can access all day.